Returns & Exchanges
At FireflyBazaarTX, we want you to love your home decor, which is why we offer a 30-day return window for items in their original condition. If your new pieces aren't the perfect fit for your space, we are here to help make the return process seamless.
Initiate Your Request
Log into your account or use our guest portal with your order number and email address to start a return request.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely repackage your home goods.
Drop Off Shipment
Take your package to any authorized carrier location and ensure it is scanned within 7 business days of receiving your label.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing